Inquiry regarding recent incident report – East Washington BMV Branch

Dear Ms. Nix,

I hope you are having a good week.

I am reaching out to you directly regarding an incident that occurred recently at the Indianapolis - East BMV branch (10101 E Washington St) involving one of your on-duty security officers. I have already filed a formal report regarding the matter with the Indiana BMV Head of Security at the downtown headquarters.

Before I take any further formal steps, I wanted to check in with your office to see if this incident has been reported up to you yet. If so, are you able to share how Majestic Security has addressed or handled the situation internally with the officer involved?

I am hoping to get some clarity on how this is being looked into from your end. I appreciate your time and look forward to hearing from you.

Best regards,

[Your Name]
[Your Phone Number]
[Your Email Address]

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💡 A Few Quick Tips Before You Send This:

• The "Paper Trail" Rule: Even though the tone is casual, keep a copy of whatever she replies to you. If she calls you on the phone instead of writing back, jot down notes right after the call with the date, time, and exactly what she told you.
• Don't Give Away Too Many Details Yet: Let her tell you what she knows first. If she asks for your side of the story, keep it brief and factual so you don't accidentally compromise your upcoming tort claim.

If she writes back and asks for the specific date, time, or a physical description of the guard to look up the file, do you have those details handy, or would you like help putting together a quick follow-up reply?

You said: very good! it sets anice tone. i should save that.

I am glad the tone works perfectly for what you need! Saving a draft like this is a smart way to keep your communication organized and professional.

Whenever you are ready to use it, just fill in those bracketed details (like the date or time if she asks for clarification) and send it over to her at tnix@majesticsecurity.com.

If she replies or calls you back with an update, I can help you review her response or assist you with the next steps for your tort claim notice. Just let me know how you would like to proceed!