PNC is the bank that bought the bank that bought my bank. I have had a credit card with them for 15 years.
I usually don't use it. Apparently I bought some gas or something awhile ago. As far as know they haven't sent me a bill. I can't access the online bills. I got a notice from a credit rating service that my bill was late, so I called to make a payment, but after 30 minutes on hold and maybe 15 minutes of talking with them, they couldn't figure out how to make my payment, which just involved moving funds from one account to another and then paying the card from there. The next day, they cancelled my card with no notice to me. The next week I called again and the payment went through fine that time, but they then told me my card was cancelled. I made 8 attempts to reach them by email, kept being told they don't have email. Eventually got an email from the right department, "escalation" but was told there is no recourse; when they close your account with warning there's nothing you can do. A phone call to a supervisor was never returned.
I am not satisfied and will do what I can to keep my dispute alive.
I don't think I'm being treated fairly or honestly. The money they used to buy my bank came from US taxpayers. PNC is the country's 5th largest bank. Losing my business won't hut them, but if they treat everybody the way they are treating me they would have no customers left.
I think it's in their interest not to screw me over this way, and I hope to show them that, but I would rather they'd have gotten it right the first time, or at least one of the first ten times. I can't recommend this as a place to trust with your money, not worth the hassle. At a minimum they should have a publicly available email address; this is 2015 not 1915.
http://phx.corporate-ir.net/phoenix.zhtml?c=107246&p=irol-govboard
pnc board of directors
PNC Financial Services Group, Inc. (stylized as PNC) is an American financial services corporation, with assets (as of December 31, 2011) of approximately $271.2 billion.[
PNC is the fifth largest bank in the United States (total branches), sixth largest bank
National City acquisition[edit]
For more details on this topic, see National City acquisition by PNC.
In an October 9, 2008 article in the Wall Street Journal, PNC was cited by unnamed sources as one of the leading contenders to acquireCleveland based National City Bank. On October 24, 2008, PNC announced that it would acquire National City Corp. for US$5.2 billion in PNC Stock.[9] The acquisition, which helped PNC double in size and to become the sixth largest bank in the United States by deposit and fifth largest by branches, came hours after PNC sold 15% of its stake to the United States Treasury as part of the $700 billion bailout plan, which it repurchased within 2 years. The deal was approved by shareholders of both banks on December 23, 2008,[10] and completed on December 31, 2008.[11]
The deal made PNC the largest bank in Pennsylvania, Ohio, and Kentucky, as well as the second largest bank in Maryland and Indiana
In June 2003, PNC Bank agreed to pay $115 million to settle federal securities fraud charges
In addition, PNC Financial Services Group reportedly used a portion of the $7.6 billion in TARP money it recei …"
